Business Intelligence book: The Intelligent Organization

Business Intelligence book: The Intelligent Organization

The 3rd edition of the BI book about KPIs, Big Data, Data Science and information-driven working. PLEASE NOTE: currently being revised for an all-new edition. Fourth edition is slated to release in Q1 2021.

Revised 3rd edition
100+ case studies & images
Clear definitions & framework
Theory combined with practice
Over 25.000 copies sold

Third edition of the Business Intelligence book, 100% revised

An intelligent organization focuses its senses on the things that matter to them. It uses its brains to process signals into meaningful information and knowledge, and its limbs to implement and perform specific actions. To begin with, two aspects are important: proper data registration, and determining what information is truly relevant in order to achieve better results.

Revised edition release: Q1 2021

This complete data science handbook is currently being updated and revised. The fourth edition, which features a complete overhaul and includes Artificial Intelligence, machine learning, and more, will release in Q1 2021. If you order now, your copy will ship as soon as it is available.

Knowing what might happen tomorrow is essential

The ever-growing mountain of data, the increasing (market) dynamics, and the (often) limited time to make decisions are major challenges. Having the ability to quickly obtain reliable insight into what is (currently) happening, why it is happening, and what might happen tomorrow is no superfluous luxury, it’s necessary to stay competitive.

Making better decisions, faster – at all levels

Business Intelligence (BI) and performance management, using clever filters, meaningful indicators, role-based reports, integrated dashboards, customer sheets, and flexible analysis, can make the necessary difference. Whether it concerns daily information about logistics performance, or weekly reports on product margins or process lead times, it all comes down to this: making better decisions, faster – at all levels. Discussing performances becomes more important than ‘hard’ figures. Behavioral changes, as well as an analytical culture, are critical for success.

A must-read

This Business Intelligence book is a must-read for both business managers and IT professionals. The 3rd edition is even more practical than previous ones.

NBD Biblion

This business intelligence book covers all the major principles

Business Intelligence book: The Intelligent organizationThis business intelligence book covers the most important basic principles, organizational processes, architectures, tools, and conditions needed to create a truly Intelligent organization: from awareness to successful applications, from social infrastructures to tested and proven technologies such as data warehouses, enterprise portals and data integration. The organization can pivot and start to think and work market and process-oriented. The customer will get online access to both relevant information and applications in the back office and is ultimately in the driving seat.

Organizational intelligence is not the sum of its intelligent employees

Intelligent organizations; the subject has lost none of its topicality in recent years. Although we see that, at employee level, knowledge and the development of knowledge are indeed being managed more intensively, we also see that many organizations do not actually deserve the predicate ‘Intelligent Organization’, even though they are rich in intelligent employees. The intelligence of an organization is not simply the sum of its intelligent employees. No, what matters is the intelligence of the organization itself: a collective mental capacity. Sometimes it even seems as if the number of intelligent employees is inversely proportional to the intelligence of an organization.

Steer intelligence at a human level

Admittedly, intelligence is a complex concept. It’s difficult enough to define, make tangible, and steer intelligence at a human level, let alone at an organizational level. We attempt to grant organizations characteristics that are similar to those that distinguish intelligent people from less intelligent people: acting on the basis of knowledge, anticipating developments in their (direct) environment, developing a learning ability, and being able to reflect on one’s own position within the environment, to name a few. Business Intelligence provides organizations with these elements, and thus contributes to a more intelligent organizational structure.

Intelligent management with KPIs

In the past few years, not all the elements of what we call an Intelligent Organization have received equal attention. Many books have been written about performance management, data management, and project management, while the adaptive and sensitive elements of the Intelligent Organization have often remained underexposed. Many organizations still have much to gain in the areas of competitive intelligence, innovation, social infrastructures, knowledge management, and intelligent management with KPIs.

Key concepts that contribute to smarter organizations

In this book, Daan van Beek consistently works out some key concepts that can contribute to the development of smarter organizations. He divides his attention evenly between the motor and sensory elements of the Intelligent Organization. Furthermore, he supports a development model in which the various elements of the Intelligent organization progress through the different stages hand in hand. The author provides important tools and contributes greatly to the central question that all Business Intelligence professionals should address: how can we get organizations to perform better, structurally?

Reading guide for the Intelligent organization

The book ‘The Intelligent Organization’ aims to get you started with both the concept and the implementation of Business Intelligence to ultimately grow towards an intelligent, adaptive organization. The key themes are dealt with in ten chapters:

  • Business Intelligence: importance and objectives (chapter 1) looks at the benefits of Business Intelligence for organizations and at the opportunities BI offers. We emphasize both the value and the importance of Business Intelligence from four different perspectives: market, organization, people and technology.
  • BI processes and the Intelligent organization (chapters 2 to 5): these chapters deal with the organizational, managemental and information related aspects of Business Intelligence. How do we determine our information needs and indicators? What approaches do we apply? What does an Intelligent organization look like and what key processes play a role? What characterizes the behavior of managers and employees in an Intelligent organization and how important is good information (and BI) for them? Finally, what organizational changes will we face if we truly want BI to succeed?
  • The architecture of the Intelligent organization (chapter 6) provides a picture of the infrastructure an Intelligent organization uses in order to support the Business Intelligence processes permanently. The infrastructure consists of many elements including data warehouses and portals – enabling organizations to pivot -, metadata and reflex architectures and more.
  • Business Intelligence tools and applications (chapter 7) provides an overview of the most important tools and applications of Business Intelligence: reporting, balanced scorecards, dashboards, in-memory interactive analysis, business analytics, data mining, visualization, simulation, BI for the supply chain and analytical CRM.
  • BI projects (chapter 8): in this chapter, we describe how the Intelligent organization combines and integrates the Business Intelligence processes, infrastructures and tools in its projects. This chapter also covers the main projects risks, the key success factors and the competences that are specific to BI projects.
  • BI strategy and governance (chapter 9) looks at the different levels of ambition and at the organizational and strategic aspects of Business Intelligence that are critical for achieving the highest degree of intelligence. In this chapter, we also discuss the roles and responsibilities of the BI competence centre.
  • Future prospects (chapter 10): finally, we look into the future. We paint a picture of both Business Intelligence and (intelligent) organizations in the future.

Chapter 1 to 5 and chapters 7, 9 and 10 are mainly intended for the senior managers and directors of the organization, whereas chapters 6 and 8 are specifically intended for readers who wish to know how the Intelligent organization can be supported technically.

Who should read this book?

This book is intended for anyone who wishes to get more value from data and information; who wants to benefit from Business Intelligence and who is interested in the correlation between theory and practice in this field. People who have read this book are (likely) to ‘sell’ the concept of Business Intelligence within the organization much easier and collaborate with colleagues much more focused in order to implement BI successfully. Our mission is accomplished if our readers manage to effectively apply the concept of the Intelligent organization in their own organizations – or the organizations of their clients – and – in doing so – achieve substantially better results.

The book focuses particularly on managers and professionals who deal with IT and Business Intelligence or who operate on the cutting edge of business processes, performance management and ICT: CEOs, CFOs, policy development managers, CIOs, ICT managers, information managers, knowledge managers, business analysts, quality managers, controllers, architects, project managers, consultants and program managers.

The book also aims to provide IT personnel with a better picture of the goals and aspects of the Intelligent organization and how such an organization can be technically realized. This requires good understanding of the relationships between data, information, knowledge and action.

Think differently and work together better

In this way, the effectiveness of the organization can increase significantly: the relatively small group of managers will be extended, as it were, by employees, customers, suppliers, and other stakeholders, all of whom will also act as ‘involved’ managers. Top-down control and bottom-up commitment will then converge. Based on the concept of Business Intelligence, we will not only think differently and work together better, we will also increasingly organize ourselves around processes and target audiences. Many of organizations worldwide have already embraced the concept of Business Intelligence.

Fourth edition to release Q1 2021

The BI-book ‘The Intelligent Organization’ (296 pages) contains dozens of diagrams and images, many best practices from different industries, and many useful tips. NOTE: the book is currently being revised and updated for a new edition. The brand-new fourth edition, which incorporates more AI, machine learning, and more, is slated to release in Q1 2021.

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