In order to manage effectively, you need to be able to determine what your organization’s best Key Performance Indicators (KPIs) are. There are less of them than most people expect. The KPI-Resolver helps you to decide if an indicator really is a Key Performance Indicator.
Why is that so important? Not all indicators are of critical importance and trying to manage effectively using an overcrowded dashboard is nearly impossible, whilst paying attention to the things that are crucial can provide a quantum leap for your organization. Measure less and know more!
Do you think that you have too many KPIs and a labyrinth of indicators? Compare it to a soccer team. A good trainer would not consider putting all the players in the team in attacking positions because he understands that there are only a few who are effective at scoring goals. It would also be unacceptably expensive and the chance of winning is small, because the less effective players get in the way of the stars (dashboards are too full) and the most important players (the centers) are out of position. The chance of a player being in the wrong place at the wrong time is much too high.
A complete team?
Alongside the KPIs (the centers) there are also the Key Result Indicators (KRIs, the forwards) and Performance Indicators (PIs, the defence) and Indicators (the trainer, coaching staff and the supporters).
Four essential questions
The KPI-resolver will give you an immediate answer to the question “Is this indicator a KPI or not”. Four simple, but essential questions lead you to the right answer. Additionally the KPI-resolver gives you a short overview of KPIs and KRIs from many different branches, allowing you to re-examine your existing Business Intelligence (BI) or Performance Management environment and (where necessary) make the appropriate changes. To give you a quick impression : a low scoring KPI causes a large amount of rework and the chance that “revenue” and “customer satisfaction” are genuine KPIs is very small.
The KPI-resolver includes a short overview of KPIs and KRIs from various branches and can be ordered and downloaded now for EUR 49 (USD 65) excluding sales tax (where appropriate). This is possibly your first step to a quantum leap in improved performance.