Leo Kerklaan (1948) has many years of experience as a management consultant and is, since 2012, an associate partner at Passionned Group. After studying Dutch law at the University of Amsterdam he has completed 15 years of management, initially at Postbank and later at Fokker Aircraft BV. Since 1988 he was a partner / associate of Holland Consulting Group.
Strategic performance and quality
In his advisory work Leo Kerklaan focuses on performance management, dashboards and strategy implementations. He helps managers to achieve specific quality and performance levels that are related to long-term goals of the organization. He has developed special workshops for management teams for this purpose, especially for organizations in the professional services. He regularly advises companies on their business model and on making strategic choices and the translation of those choices to reality.
Book: “The Organization’s Cockpit”
Book: The Organization’s Cockpit of Leo Kerklaan. Well performing organizations always try to break through their existing performance levels. Experience shows the need for a scorecard or a good ‘performance dashboard’. Leo Kerklaan has developed such a panel under the name Organizational Cockpit. This method has in the past decade been successfully applied by commercial companies but also by nonprofit organizations. The explanation lies in its simplicity.
The method is described in the book “The Organization’s Cockpit”. Several editions have been published in which Leo Kerklaan’s but also his users’ experience has been added. In May 2009 the completely revised 5th edition appeared.
Other consultancy services
Leo also advises on strategy, its execution and monitoring, by using dashboards among other methods. Often this advice is preceded by a broad organizational audit, or just a targeted scan in the field of performance management, strategic management and process management.
Leo has numerous lectureships. For the Noordelijke Hogeschool Leeuwarden (NHL) he gives lectures in Strategic Management and Innovation. He gives lectures Operations Management for the MBA Business School Dutch (BSN), lectures Performance Management for MBA-Lim A Po Institute in Paramaribo, and lectures for the Masters in Management Consulting (EUR).
He also provides training for managers from developing countries for the Maastricht School of Management (MSM). He gave regular lectures in Yemen, Ethiopia, Uganda, Tanzania, Rwanda and Suriname. In addition, on more occasional basis he contributes to business administration courses.
Leo Kerklaan is co-founder of the Dutch Association of Quality Management. He is part of the jury that awards the annual National Business Intelligence Awards, an award for ‘the smartest organization in the Netherlands’. Leo is a member of the Council of Appeals of the Council for the Accreditation and co-founder of the foundation Certiked, certification institute for knowledge intensive services. In addition, Leo sits on the editorial board of Sigma magazine for excellent business and is editor of the section ‘performance management’ of the digital magazine M@n@gement.